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Returns & Exchanges Are Free*

At Mitzi, we want to make sure you love lighting as much as we do. If your new Mitzi light isn’t quite right we’ll happily accept returns or exchanges within 30 days of order delivery. Just make sure not to install it and send it back in the original packaging.

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Final Sale, Discontinued and Special-Order items are not eligible for return or exchange.

*Excludes returns on oversized shipments.

Exchange It

Not exactly what you expected? Fixture didn’t fit? There’s plenty more Mitzi to pick.

Return It

Sorry it didn’t work out. Returns are easy peasy. We’ll even send you a pre-paid shipping label.

Cancel It

Whoops, made a Mitzi mistake? It happens. Canceling your recent order is no problem.
Whoops! We can’t find that order, please double check your order number and email address. Can’t find your order number? We’re here to help!

Have a question? Got a concern?

Our lighting team has the answers. Drop us an email at hello@mitzi.com
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